There was a lot of rumble about Four Seasons KL when they were building it. Apparently, this is one of the tallest hotels in the world and some think it will cover the view of Kuala Lumpur’s pride – Twins Tower. We are not enchanted only by heritage hotels but also with new modern ones. Not all of them! There must be a few features we are looking for: five stars, high-end service, architectural specialties, artistic touch, delicious food, cleanliness, specialties and much more. Check this Four Seasons KL Review if it has all that.
Contents
The Ambiance of Four Seasons KL
The ambiance of Four Seasons Kuala Lumpur is clean, contemporary and stylish. Basically pastel color theme with no distractions. Grey, white, gold, brown and dark blue will be your company through this chic hotel. The Four Seasons KL hotel is the most common type for new hotels in big cities; the skyscraper.
Sure, skyscrapers have their charm, needless to say, it is entirely different from the heritage hotels like Majestic Hotel Kuala Lumpur. Skyscrapers usually have a clean design and straight lines. Anyway, this clean style and open spaces can be from time to time cold and dreary. Luckily you can run from this to the pool or other facilities.
All around Four Seasons Kuala Lumpur we came across the tall and light places with a sleek feel. I like the calm ambiance in Four Seasons Kuala Lumpur, especially the collection of the local art pieces, that are exhibited all over the hotel. It is great to see hotels supporting local art and contributing to the local community.
What about the exterior of this 65-story hotel-residences-shopping mall skyscraper? To be honest, it’s not exciting; glassy straight lines with not so stylish sign on the top. It is similar to the Grand Hyatt Kuala Lumpur across the park, only higher. Anyway, the hotel is now in the first row of the park.
Unfortunately, they aren’t at the edge of the park, like Mandarin Oriental, that raises a question when something will grow in front. Apparently, there was a big rumble around the height of Four Seasons KL in the middle of construction. People were complaining about blocking the main KL’s attraction – Petronas Towers.
Check-In
The lobby of Four Seasons Kuala Lumpur is situated on the 6th floor, and before check-in, you get a great view of the lounge. Natural light brings life to the marble tiles while the glass wall expands an already spacious area. Pass the room and you’ll reach the Lounge bar, where their high tea is one of the attractions.
Check-in is pleasant and relatively fast, plus efficient. Here, the efficiency refers to the luggage, which was in the room waiting for us upon arrival.
Check-out Flaw
Less efficient is check out, though. After more than a month we haven’t received any folio, and the Four Seasons app didn’t help as well. The only remark here at the reception desk is about poorly preserved floors. It is only a few months old hotel and floors have already some awful stains and deep cracks.
Our Room
Rooms at Four Seasons KL are nice. The first image is a big walk-in closet or rather a wardrobe. Unfortunately, it can’t be closed, which bothered Vivi quite significant. Continue to the spacious room, with floor-to-ceiling windows that provide plenty of light. Besides that, the KLCC park view is delightful, especially for the evening water show.
Both the king-size bed and sofa are comfortable, with closet-bar and great writing-table at hand. The table has all the plugs you need for your computer work, which makes these rooms great for a business stay.
Spacious Bathroom
We like the spacious Four Seasons Kuala Lumpur’s bathroom with a modern touch. The toilet will satisfy even the Japanese delegation who is used to the squirts, toilet heaters and god knows what else. Anyway, the bathroom had a decent bath and a separate walk-in rain shower.
In our room, we have again noticed floors in bad condition. Even though the room had a feeling of luxury, these stains on the floors spoil the experience.
Cleanliness
The room and the whole hotel, in general, are clean. The air in the room is great, and the only downside is the windows. Windows were dirty and the view didn’t pay out as it should. What can I say? With a glass comes to a lot of cleaning. In Mandarin Oriental Bangkok for example, there was not even one spot on the windows.
Four Seasons KL from the KLCC park
From our room, we could see also Nobu, where we had unforgettable high tea
Or to make it fairer, we can compare with another glass skyscraper here in Kuala Lumpur – Sofitel Damansara, which had cleaner (not spotless) windows. Anyway, Four Seasons KL is a high-end hotel where the windows are expected to be clear, particularly when you pay more for this park view.
Food and Beverage @ Four Seasons KL
Breakfast
Breakfast was part of Four Seasons Kuala Lumpur that Vivi really liked. As mentioned it is served in a stylish Curate Four Seasons restaurant. She loved the vast healthy options at the salad station and continued with the Arab station. Of course, she can’t miss the cheeses and four different types of honey. I was happier with the Malaysian-Indian and Western dishes.
My must-have includes cold cuts and eggs Benedicts that made me very contempt. All the dishes we had tasted fresh and delicious. Here is our detailed review of this Four Seasons KL breakfast.
Salad Station
In addition to already made salads (Beetroot Salad, Grilled Zucchini Salad, Waldorf Salad, Egg Salad, Quinoa Salad, Kimchi, and Chuka Wakame), the health enthusiasts get to make their own green salad with condiments. After making the desired mix, the dressings are an absolute gem. Vinaigrette alternatives include lemon and balsamic, while dressings varieties are a thousand islands and sesame.
If that doesn’t sound inviting Decadent by Four Seasons condiment with balsamic vinegar of Modena and their extra virgin olive oil must. If even that doesn’t ring a bell, France’s oldest oil and condiment makers, A L’OLIVIER fruit vinegars should.
Middle-eastern station
Vivi especially liked the creamy Labneh, Hummus Beiruti, and Baba ghanoush. But also the beetroot moutabel and Lebanese foul moudammas tasted great. The only thing that was against the expectation was the store bought Arab bread.
Soups
For those who like to warm up the body in the morning with a bowl of soup, the breakfast buffet at Four Seasons KL had a few options. Starting with the healthy Miso soup, beef, chicken and vegetable classics. Condiments for all are provided on site and yours to choose from.
Meat options
As I already mentioned my beloved cold cuts briefly, let me get into detail with my favorite, the smoked duck breast, among the smoked chicken breast and beef roll. Honestly, I wasn’t really satisfied with those, but the beef pastrami at the Western station kept the smile on my face. I also liked the premium quality sausages and beef bacon. At the Malay station were also a few must-try meaty options. To me, the beef rendang and gulai chicken tasted the best.
Meat-free options
Already mentioned salad station and Arab dips are a must try. If that doesn’t fill you up, then stop for a moisty spinach quiche with oatmeal or foul moudammas. The Malay-Indian station also includes a variety of vegetarian options like aloo gobi (potatoes & cauliflower) or sambar (lentil-based stew). For those who like to keep a light breakfast the fruit salad, overnight oats and muesli are a good start as well.
Cheese
Cheese selection includes Cheddar, Edam cheese, Provolone, Tomme de Fermier, Pommery and Cremeux de Bourgogne. Next to them are exposed condiments such as dried fruit and nuts with honey only a step away.
Juice
The only 100% natural juice options were the orange juice and the daily selection of green apple & cucumber juice. While the pink guava, pineapple, and mango were store-bought before poured into glass bottles.
Desserts
A range of sweet treats for breakfast included various puff pastry, muffins, Berliners, doughnuts, and bread&butter pudding. My favorites were jam-filled doughnuts also known as Berliners. Although Vivi’s favorite almond danish pastry was also delicious and fresh.
Afternoon Tea at the Four Seasons KL Lounge
The Lounge at Four Seasons KL is a place surrounded by the lavish veranda-style inspired interior design. The high tea itself comes on a futuristic three tier sandwich stand, which in my opinion is not suitable at all. This “rocket stand” looks too futuristic and it is not classy enough for this occasion.
Regardless of the sandwich stand style, the bites are the real reason for an afternoon tea. Or more likely the bites and tea, premium loose tea by Harney & Sons. Both parts are as expected to fit the Four Seasons standard, with the room temperature pointing in the winter direction. Vivi almost froze while clinging to her warm teacup! More about this in our extensive Four Seasons KL afternoon tea review.
Cocktails at Bar Trigona
My favorite part of Four Seasons Kuala Lumpur is the Bar Trigona. For that I have a few reasons, first is the stunning interior design in blue and golden shades. Then there is an inspiring menu and professional service. Lastly and most importantly; satisfying offer. The most special are mixed drinks, but impressive is also the spirits collection. Trigona is a species of stingless bee which produces delicious a special Trigona honey.
On top of that is also the wine and beer section with a great food menu as well. As you know, we are fond of mixed drinks, and at Bar Trigona we tried one mocktail and one cocktail. More about them in the Bar Trigona review.
Facilities and Amenities
In the house, there are six dining facilities, all day dinner at Curate, where they also serve breakfast, a high-end Chinese restaurant called Yun House, Grill by the pool, the Lounge where we had our afternoon tea, excellent Trigona Bar and Decadent café with freshly baked desserts.
If you have a terrible feeling for overeating, don’t worry, in Four Seasons KL is a well-equipped gym with all day trainer assistance. If the gym is not your thing, then you can visit a swimming pool. Here I was disappointed because when we were at the Nobu afternoon tea, we could see a beautiful swimming pool with a lot of greenery.
However, that swimming pool is on the other side of the hotel and is only for residents of the apartments. The hotel’s swimming pool is not that exciting, though. Not much greenery here, and a bit smaller.
What I particularly liked here are saunas at the swimming pool. Both steam and Finish saunas are excellent and the relaxation room has a calming vibe. Here is one flaw. I did notice a lot of fallen tiles, and Vivi confirmed the same from the women’s side. Looks like a big failure in building or just a cheap construction team?
Modern Approach
In-room facilities cover everything you need and even more. Compliments go to a modern approach regarding the PC tablet, which replaces the traditional leather information book. You can read all the information, reach the concierge, order food, limousine or any service. All respect to Four Seasons KL for this approach.
Sadly there is still a lot of room for improvements addressing in preserving nature. The water is also here in plastic bottles. Unfortunately, we have come across only one hotel here in Asia that was different.
Toiletries
Among the typical personal hygiene products, the Roja Parfums items were Vivi’s prize. The bergamot fragrance by Roja Parfums echoes sophistication and elegance. Besides capturing the Four Seasons Kuala Lumpur general touch, it brings contrast to it as well. Black packaging stands out in the sleek bathroom while the fragrance is genuinely uplifting.
Service at Four Seasons Kuala Lumpur
The service through the Four Seasons KL hotel was good, but they should do something about the clearing in-room-dining carts. Seriously, we have seen a few at our stay, and here I don’t mean just an hour or two. Room service should simply remember who ordered in-room dining and check after an hour or two. After all, there are cameras everywhere, and they should see it as well.
This was the first time, that we had seen the in-room-dining carts waiting to be taken away till morning.
In general, all workers at Four Seasons KL are helpful and polite. From time to time maybe even too polite. There is no need to run from one side to another to greet us, especially when there are that many employees. But ok, rather this than rude attitude.
Conclusion
Four Seasons KL is a great hotel, sure there are some flaws, but I do believe it will be eliminated in the future. I would recommend this hotel to all business travelers or for short weekend stays. However, I don’t see it convenient for couples. I think it lacks some charm and warm feeling.
The room indeed is excellent, there is no doubt, but you can’t be only in your room. I still see a better option in the Majestic hotel, which has better amenities where a couple can enjoy their romantic moment.
I think Four Seasons Kuala Lumpur will have a great reputation. After all, this is a solid hotelier brand with high standards. Restaurants in the house are already a hot spot for gourmands and Malaysian extravaganza. Yun House Four Seasons KL is collaborating with Louis XIII, and this is huge.
When Michelin stars come to Malaysia, I bet Yun House will get two stars at ease. Talking about the star, there is another one – Trigona Bar. Cocktails there are outstanding and ambient is decadent with luxury on every step. Four Seasons KL as a culinary hub? Why not. I hope our Four Seasons KL Review got you a picture of this hotel and you will enjoy there.
Critique
As I mentioned before, Four Seasons KL has some flaws, and since this is a review, I will gently point them out. The construction doesn’t have a quality feel; maybe this is because due to the fast building or simply sloppy construction team. It truly isn’t nice to see tiles falling apart in front of you, especially not when this hotel is fresh out of the box.
The same goes for the floors of Four Seasons KL, which have some awkward stains all over the hotel. In the elevator, you can see some deep scars, dating back to the construction times I assume. Looks like here in Malaysia they build fast, and they deforest fast…
Four Seasons KL Review Card
- ATMOSPHERE – 8/108/10
- CLEANLINESS – 8.8/108.8/10
- ROOM – 8.8/108.8/10
- FACILITIES AND AMENITIES – 8.8/108.8/10
- FOOD AND BEVERAGE – 9.6/109.6/10
- SERVICE – 9.7/109.7/10
- VALUE – 8.6/108.6/10
Price and Location
One night stand with breakfast in a room like ours will cost you about 270 USD. Here is a link to a location of Four Seasons KL, just in case if you miss Petronas Twin Tower 😉 If you decide to stay here, please use my referral link, and I will receive a small commission. Don’t worry, it won’t cost you any extra money.
Disclaimer: Four Seasons KL Review is written on our experience in the Four Seasons Kuala Lumpur Hotel and it wasn’t sponsored or paid in any way.
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