We passed The Majestic Hotel Kuala Lumpur a few times before and every single time we did, our eyes stopped at the entrance. The reason for this might be in its colonial spirit. The porters here wear colonial-style clothing, and one of them was nice enough to welcome us. Here they know about the first impression. And they impressed us a lot. Here is our The Majestic Hotel Kuala Lumpur review for all you who are considering where to stay here in KL.
Contents
Check-in
The lobby is very spacious, which gives a wow effect right when you come into this great building. Right in the middle of the lobby is a massive table with a beautiful floral arrangement, plenty of seating areas and a long reception desk. Check-in was quick and another porter took us to our room with all our belongings. Our room was in the original part of the hotel called the Majestic Wing.
With this room, we also got 24-hour butler service and Majestic Club Privileges. The Majestic Club was our little slice of heaven, as we got fresh cocktails and snacks every day. Every hotel needs a quiet place like this where patrons can retreat.
Our Suite
The Majestic Hotel Kuala Lumpur has a new and old original part. Old part or The Majestic Wing is the original historic hotel building with 47 luxurious suites, while the new Tower Wing features 253 guestrooms and suites. It is decorated to perfection and the colonial spirit is very much alive here. I swear, for a minute, we were standing and staring in awe at the antique cabinets and decor. The room was generally tidy with a homey feeling. It ‘s very spacious with a separate living room, bedroom and bathroom Bathroom is luxurious with the colonial black and white tiles, bathtub, and walk-in shower.
Then again there is a spacious living room, which is a perfect place to enjoy a second cup of coffee. The writing table with its comfortable chair can be used for working, while the spacious sofa serves for relaxation. Everything in the suite is spot on.
Food and Beverage
It takes much more than a nice looking room and perfect service to make the outstanding stay. I believe that the food and beverage amenities share the same importance as the appearance and service that are offered. For breakfast, we headed to the Contango restaurant, where every guest is well attended.
Coffee or tea are served in under a minute and they keep an eye on your cup. The buffet breakfast selection is extremely lavish: they have Indian, Japanese, Malay, Thai and English stations. There is also a juice station where everyone can choose their own fruit to make a fresh one. Of course, there is also an extensive selection of sweets. I don’t claim it’s good to have sweets in the morning. On the other hand better in the morning than in the evening.
The only thing I missed on this buffet was some better cold cuts and a variety of cheeses. However, this is the problem I got used to here in Asia, where these items aren’t traditional. All in all, breakfast was quite alright and the snacks with drinks we got in the Majestic Club were nice. There was one day where the desserts were not the best, they were just a little bit too dry for our taste, but that did not tarnish our overall experience.
Nice Cocktails
For special cocktails, we headed to the Smoke house, where we spend late hours with our new friend. We met this gentleman in the Majestic Wing and his traveling stories are still living with us. The Smoke house is a nice bar in colonial style and their drink menu is more than extensive. Next time we will write about our experience here and also about how I lost a pool game to an ex-professional player: just to give you an idea, this guy was playing with only one hand.
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Majestic KL High Tea
Definitely, the next thing you can read about is our outstanding afternoon tea experience. We booked it in their orchid observatory. Plants present makes it one of the greatest locations we have enjoyed afternoon tea. The food was delicious and the Easter theme was just the cherry on the top of everything. Here is a link to the Majestic Hotel High tea review. To point out, this probably is one of the best high teas in KL, but if you are more fond of different afternoon tea experiences, don’t miss out on the Nobu afternoon tea!
Next time we visit KL, we absolutely must try the Sunday brunch at The Majestic Hotel Kuala Lumpur. As we’ve heard it’s the best one in town, and we can compare it with the amazing buffet we had at the Mandarin Oriental, Kuala Lumpur.
Facilities and Amenities
The Majestic Hotel Kuala Lumpur is rich when it comes to facilities. We mentioned the reading room before. Here they even provide snacks, so basically you can stay and enjoy all day long, but I don’t see a point in doing that since you would be missing out on exploring the rest of this heritage hotel. In the Drawing Room and the Orchid Observatory, you can have your afternoon tea or enjoy piano music at the Colonial Café.
For more of an active stay, you will find a gymnasium in a new Tower Wing. On the rooftop are a pool and a terrace with trees and a pond as well. If you are afraid of heights, you’ll be happy to know there is another pool in front of the Majestic Wing, where the Spa is located.
There are so many nice amenities and you can choose to be active, productive or lazy, there is something for every mood. At the Smoke House, you can enjoy cigars and exclusive spirits. Equally important it is always nice to see a tailor and a barbershop, which are not often found in hotels these days.
Service
The service in The Majestic Hotel Kuala Lumpur was very professional. All the staff spoke flawless English. Check-in and check-out were fast and smooth. We got all the information we needed and we felt welcome all the time. The wait staff was well trained and polite to us in all the restaurants and bars. A special mention goes to the Smoke house staff, where they kept a professional attitude, despite the late hour. With this in mind, The billiard balls were always set up and the drinks were perfectly prepared.
We even called our personal butler for shoe cleaning, and he did his job perfectly. To be honest, hotels with butlers have a special charm, and they truly are professionally trained. As a matter of fact, one day I will dedicate a post only to this noble profession. We also like their uniforms which provide the great whole picture of the hotel.
Shuttle Bus
The Majestic Hotel Kuala Lumpur has also a shuttle bus service, which will take you to the heart of KL – Bukit Bintang. The shuttle service is complimentary for The Majestic Hotel Kuala Lumpur guests.
Conclusion
The Majestic Hotel Kuala Lumpur will remain in our hearts forever as our stay there was more than just a pleasant experience. However, we stayed long enough to see a change of the main bouquet in the lobby. We each got our favorite. Both bouquets are in our gallery, so you can pick your favorite one. In addition, the hotel’s renovation looks amazing.
The Tower wing looks nice and their effort to show their heritage is acknowledged. We could easily forget in what era we are in, due to the colonial spirit which was all around us. YTL’s hotel management department knows how to keep this old hotel in good shape and we recommend the experience to everyone. However, if you would like to know more about The Majestic Hotel Kuala Lumpur than you can check our History article about this gem.
Our favorite part of the suit is the bed. This is one of the most comfortable we’ve ever slept in. After these many months on the road, that is truly saying something. There are always some downsides when you have demanding guests like us. Food could be a bit better on taste and plastic spoons should be banned in five stars hotels.
Then again, the cleanliness has still some room for improvement. On the positive side, if you are a lover of heritage, this is the right place for you. You might be as well interested in the Majestic Malacca Hotel.
The Majestic Hotel Kuala Lumpur Review Card
- ATMOSPHERE – 9.3/109.3/10
- CLEANLINESS – 9.1/109.1/10
- ROOM – 9.2/109.2/10
- FACILITIES AND AMENITIES – 9.2/109.2/10
- FOOD AND BEVERAGE – 7.8/107.8/10
- SERVICE – 9.1/109.1/10
- VALUE – 9.5/109.5/10
Price, Location and Reservation
A night here at the Majestic Hotel Kuala Lumpur will start at 90 USD. Our suite was about 130 USD per night, which came with Club access as well. Location to The Majestic Hotel Kuala Lumpur is here. However, if you consider staying in this amazing hotel, here is our affiliate link. It won’t cost you anything, only we will earn a small commission if you decide to book a hotel through it. Thank you.
Disclaimer: Majestic Hotel KL Review is written on our experience in the Majestic KL Hotel and it wasn’t sponsored or paid in any way.