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Michelin Stars Aren’t for Everyone: Our Hawker Chan Meal

March 7, 2018

Michelin stars can make a reservation seem like a promise. Vivi and I have enjoyed meals where the cooking gave us plenty to think about long after we left the table. Then we visited Hawker Chan in Singapore and had a very different lunch. It made me question what I expected from a star, what Michelin actually awards, and whether the two had ever been quite the same thing.

Contents

  • What Michelin Stars Actually Recognize
  • How Does a Restaurant Earn a Michelin Star?
    • Why the Full Experience Still Matters to Me
  • Our Disappointing Meal at Hawker Chan
    • The Hawker Stall and the Restaurant Chain Are Different
  • A Star Cannot Choose Your Dinner for You
  • Conclusion: Michelin Stars Aren’t for Everyone
  • Frequently Asked Questions
Michelin stars graphic accompanying our essay on restaurant expectations
What does a Michelin star promise, and what do we bring to the table ourselves?

What Michelin Stars Actually Recognize

Michelin stars recognize cooking, not the entire evening around it. According to the Michelin Guide’s explanation of its criteria, inspectors consider ingredient quality, harmony of flavors, technical skill, the chef’s personality in the cuisine, and consistency across dishes and visits. Décor, formality, and service do not determine the star. That last distinction matters more than I understood when I wrote the original version of this article.

Sauce poured over a pigeon dish at Le Normandie in Bangkok
Sauce poured over Ian’s pigeon dish at Le Normandie in Bangkok. This is the sort of attentive meal that shaped my expectations.

We have eaten at starred restaurants where the food and the wider hospitality worked beautifully together. At Le Normandie, the presentation and service stayed in my memory alongside the dishes. I came to associate the Michelin name with that whole experience. The guide’s narrower definition leaves room for a tiny hawker stall to earn the same culinary distinction as a grand dining room, and rightly so when the food merits it.


How Does a Restaurant Earn a Michelin Star?

Inspectors visit anonymously, pay for their meals, and assess the food against Michelin’s criteria. Michelin says its inspectors return as often as needed to understand a restaurant and reassess starred establishments each year. There is no published promise that a request for inspection will lead to a visit within twelve months, or that every restaurant receives a fixed number of visits. Those claims appeared in our original article and should not have been presented as facts.

Chocolate dessert presented in a cocoa husk at Le Normandie Bangkok
A chocolate dessert presented in a cocoa husk at Le Normandie.

The consistency requirement is the part I find most persuasive. One memorable plate cannot carry every service, and one disappointing lunch does not reveal everything a kitchen can do. That is precisely why inspectors return. It is also why a diner’s account of one meal should remain an account of one meal, however strongly that diner feels about it.

Shrimp dish with restrained plating at Ricard Camarena in Valencia
A shrimp dish at Ricard Camarena in Valencia. Care in the kitchen need not announce itself with elaborate plating.

Why the Full Experience Still Matters to Me

Michelin judges the cooking. I judge a meal as a guest, which also means noticing the pace, welcome, comfort, and whether I would want to return. Neither perspective cancels the other. A superb plate can emerge from a counter with plastic chairs, and a lovely dining room can serve forgettable food. When both kitchen and hospitality are generous, the memory lasts for reasons no single symbol can capture.

Coconut, corn, and salted caramel dessert at Ricard Camarena
Coconut, corn, and salted caramel at Ricard Camarena, one of the desserts that stayed with us.
Thai dish served at Bo.lan in Bangkok
Our meal at Bo.lan in Bangkok gave us more to remember than a guidebook symbol.
Dining room at Saneh Jaan in Bangkok
The dining room at Saneh Jaan in Bangkok. Ambience shapes our evening, even though it does not determine a Michelin star.

Our Disappointing Meal at Hawker Chan

Our Hawker Chan meal in Singapore was disappointing. We waited about thirty minutes with roughly ten people ahead of us while the kitchen also handled an order of around forty takeaway meals. The low price was welcome, and queuing by itself would not have bothered me so much if the food had delivered. It did not on our visit.

Exterior of the Hawker Chan restaurant we visited in Singapore
The Hawker Chan restaurant we visited in Singapore. The restaurant brand and the original hawker stall had different Michelin distinctions.

We ordered wonton soup and soya sauce chicken noodles. The soup was only a little above room temperature; the noodles arrived cold. We had eaten better wonton soup elsewhere in Singapore. I did not take out my camera for the food photographs, and the phone pictures below are part of that unvarnished account. This was our meal, not a claim that everyone who eats there will have the same one.

Food served during our Hawker Chan visit in Singapore
One of our dishes at Hawker Chan, photographed on a phone during the visit.

The Hawker Stall and the Restaurant Chain Are Different

Here is the correction the original essay needed. Chef Chan Hon Meng’s Liao Fan Hong Kong Soya Sauce Chicken Rice & Noodle stall in Chinatown Complex received a Michelin star in 2016. Liao Fan Hawker Chan grew into a separate quick-service restaurant chain; Michelin described its 78 Smith Street outlet as a Bib Gourmand in a 2019 comparison of the two places. Our photographs show a Hawker Chan restaurant, not the original stall. The original essay conflated the two. We cannot use the meal we had at the restaurant to judge whether the original stall deserved its star.

Dish photographed at the Hawker Chan restaurant in Singapore
Another dish from our Hawker Chan meal. Our criticism concerns what was served to us at this restaurant.

A Star Cannot Choose Your Dinner for You

I used to joke that an inspector must have had a particularly cheerful late-night meal to put a hawker stall in the guide. It was a joke, not an account of how Michelin makes decisions. The actual story is better: excellent cooking can come from a stall, and a small bill need not limit a kitchen’s ambition. Our lunch at the restaurant disappointed us all the same. Both things can be true.


Conclusion: Michelin Stars Aren’t for Everyone

A Michelin star is useful when I want a guide to exceptional cooking. It cannot guarantee that I will like every dish, or that the service and setting will suit the evening I have in mind. Looking back, my disappointment at Hawker Chan was real; the accusation I directed at the starred stall was misplaced. Next time, I will check exactly which address earned which distinction, then let the meal answer for itself.

Plated sea urchin dish at Saawaan in Bangkok
A sea urchin dish at Saawaan in Bangkok, another meal in our Michelin dining story.

Frequently Asked Questions

Does a Michelin star include service and ambience?

No. Michelin awards stars for cooking. It says décor, formality, and service do not determine the star, although diners may reasonably care about all three.

Was the Hawker Chan restaurant we visited Michelin-starred?

The original Liao Fan hawker stall received a star in 2016. Michelin separately listed the Hawker Chan restaurant at 78 Smith Street as a Bib Gourmand in 2019. Our essay describes a meal at a Hawker Chan restaurant, not an inspection of the original stall.

Does one disappointing meal prove Michelin got it wrong?

No. It tells readers what we experienced on that visit. Michelin assesses consistency through multiple inspections, and its distinctions apply to specific establishments, not every restaurant under the same brand.

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Ian
An artistic soul who catches the beauty with his camera. A photographer with restless feet and wish to get intimate with the unknown.

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